Purchase a printed gift voucher which may be redeemed online at Arbon Socks or Town End Yarns, over the phone, or in person at Woollen, our shop in Frome, Somerset.
We will send the voucher directly to the recipient in a greetings card or back to you. The vouchers may be purchased online in multiples of £5, £10 and £20. If the recipient doesn’t spend the full amount, we send out a new voucher for the balance. The vouchers are valid for two years from the date of issue.
If you would like a greetings card, please specify the occasion and any message in the notes section when you place the order.
Orders over £100 (£110 to ROW) are shipped free to the UK. Otherwise, we charge a fixed rate for delivery, which is the cost of sending a small parcel. We use Royal Mail services. If you require express delivery, please contact us before placing your order. Orders are generally posted the next working day.
f you wish to return unwanted items, please post them back to us, unused, and with their original packaging within 28 days. Please include details of your original order or where you purchased the item. We can only refund or exchange items purchased directly from us. We will refund the cost of your original purchase (excluding delivery charges) once we have received the goods. You may want to send the items by tracked and/or Signed-for service as we can not be responsible for items lost in transit.
If you need to return an item due to a fault, please contact us.